Return Policy

Return Policy

Thank you for shopping with Versatiletoolsco. We want you to be completely satisfied with your purchase. If you are not fully happy with your order, we’re here to help.

1. Return Period

You may return eligible items within [ 30 days] of receiving your order for a full refund or exchange.

2. Condition of Returned Items

To qualify for a return, items must be:

• Unused and in the original packaging

• In the same condition as when you received them

• Accompanied by the receipt or proof of purchase

3. How to Initiate a Return

Please contact our customer service team at:
📧 contact@versatiletoolsco.com
📞 +852 53726793 

We will guide you through the return process and provide the return address.

4. Refunds

Once we receive and inspect your returned items, we will process your refund within [5-10 business days]. Refunds will be made to the original payment method.

5. Return Shipping Costs

Return shipping costs are the responsibility of the customer unless the return is due to a defect or an error on our part.

6. Non-Returnable Items

Certain products are non-returnable, including:

• Gift cards

• Downloadable digital products

• Final sale or clearance items

• Customized or personalized products

7. Exchanges

If you need to exchange an item for a different size or product, please contact us for assistance.

8. Contact Us

For any questions or concerns about returns, please reach out to us:
📧 contact@versatiletoolsco.com
📞 +852 53726793